Contact us
Questions, problems with your account, purchases or another player? Write to us and a person will reply.
[contact email address]
We aim to reply within 3 working days (Monday to Friday, Nigerian public holidays excepted).
Help us help you
Please include:
- the email address you sign in with, and your Legend's name;
- what happened, and when (date and roughly what time);
- for a purchase: the Paystack transaction reference from your receipt;
- for a problem with another player: their Legend name and what they said or did.
Never send your password, card number, PIN or one-time codes. Console Villa staff will never ask for them, in or out of the game.
Reporting another player
The fastest way to report something said in chat is in the game: tap or click the message and choose Report. You can also Mute a player so you no longer see their messages.
Your personal data
To see, correct or delete the personal data we hold about you, write to [data protection email address]. Our privacy policy explains your rights.
Refunds
Our refund policy explains when a Nexium purchase can be refunded and how to ask.
Business details
Console Villa ([Registered business name], [CAC RC/BN number])
[Registered business address, Nigeria]